1. Accurate and genuine contributions

You must provide information that is accurate, genuine and not deliberately misleading, to the best of your knowledge.

• Visit observations, ratings and comments must reflect your own genuine experience.
• Do not invent visits, manipulate ratings or submit repeated or coordinated misleading contributions.
• If you cannot verify information such as opening hours, prices, facilities or Wi-Fi availability, use “Unknown” where available rather than guessing.
• Where possible, provide relevant details or evidence to support proposed information changes.

You should not submit content solely to unfairly promote or harm a particular venue.

2. Photos and supporting evidence

You must own the photos you upload or have the necessary permission or other lawful basis to submit and license them under these Terms.

• Photos must be relevant to the venue, the stated visit or the information being reported.
• For new place submissions, a shopfront photo is required. Additional photos are optional.
• Where available, choose an appropriate photo category, such as Shopfront, Environment, Work Facilities or Other.
• Avoid photos containing identifiable individuals without appropriate permission or another lawful basis.
• Do not upload confidential documents, private conversations, identity documents, payment information or other sensitive personal information.

Photos and supporting evidence may be retained for moderation. Some evidence may remain private and may never appear in the public gallery.

Only photos approved and designated for public display may be published. WorkNest HK may subsequently hide or remove public access to a photo if concerns arise.

3. Review, moderation and publication

Submissions are subject to review. Submission does not guarantee acceptance, publication or a particular review timeframe.

WorkNest HK may, where reasonably appropriate:

• Approve, reject or request clarification about a submission.
• Correct formatting, standardise place information or merge duplicate entries.
• Choose which approved materials are suitable for public display.
• Restrict, hide or remove content that is inaccurate, outdated, inappropriate or inconsistent with these Terms.
• Review reports and reconsider previously published content.

Where appropriate, we may contact you using the email provided with your submission.

4. Prohibited contributions

You must not submit content that:

• Is unlawful, fraudulent, defamatory, threatening, hateful, discriminatory or abusive.
• Infringes copyright, intellectual property, privacy or other rights.
• Contains impersonation, undisclosed manipulation, spam or misleading promotional claims.
• Discloses another person’s private contact details or sensitive information without a lawful basis.
• Contains malicious links, malware or material intended to disrupt the platform.

Venue owners, employees and authorised representatives may contribute information, but must not misrepresent their relationship with a venue or submit fabricated customer experiences.

5. Content ownership and licence

You retain ownership of the content you submit, subject to the rights of any other lawful rights holders.

By submitting content, you grant WorkNest HK a non-exclusive, worldwide, royalty-free licence to store, reproduce, display, publish, adapt for formatting, resize, translate and otherwise use that content as reasonably necessary to operate, maintain, explain and promote WorkNest HK and its listings.

This licence includes the ability to use appropriate service providers to host and process the content. It does not transfer ownership of your content to WorkNest HK.

You confirm that you have the rights needed to grant this licence.

If content is removed from public display, copies may remain where reasonably required for moderation records, legal compliance, backups or dispute handling, subject to applicable law and privacy obligations.

6. Venue representatives and sponsorship

If you identify yourself as a venue owner, employee or authorised representative, this is a declaration for review purposes. It does not automatically grant ownership of a listing, editing privileges or verified status.

Paid sponsorship may increase a venue’s visibility on WorkNest HK, but it does not purchase favourable reviews, higher ratings, altered facts, preferential moderation or platform verification.

Sponsored visibility does not mean WorkNest HK recommends or endorses the venue.

7. Contact details and personal information

We may request a contact email to process your submission, communicate review outcomes, seek clarification or address moderation concerns.

Your submission contact email is not displayed publicly as part of a venue listing. However, approved comments, observations, venue information and selected photos may be publicly visible.

Personal information will be handled in accordance with the applicable WorkNest HK Privacy Notice and Hong Kong law.

Please do not include unnecessary personal information in free-text fields, comments or photographs.

8. Accuracy of published venue information

WorkNest HK provides practical venue information for reference. Opening hours, prices, minimum spending requirements, socket availability, Wi-Fi, seating policies and other details may change without notice.

We cannot guarantee that every listing or community contribution is complete, accurate or up to date.

Users should verify important information with the venue before visiting or making arrangements. Nothing in these Terms excludes liability that cannot lawfully be excluded.

9. Corrections, concerns and removal requests

If you believe that published information is inaccurate, a photo infringes your rights or content raises a privacy or safety concern, you may contact WorkNest HK through its published contact channel or use an available reporting function.

Please provide enough information to identify the relevant listing or content and explain the concern. We will assess requests in accordance with applicable law and our moderation procedures.

Submitting a request does not automatically remove the content, although urgent or serious concerns may warrant prompt action.

10. Updates to these Terms

WorkNest HK may update these Terms to reflect changes to platform features, submission procedures or legal requirements.

The latest version and its effective date will be published on this page. Material changes will be communicated where reasonably appropriate.

These Terms are governed by the applicable laws of Hong Kong, subject to any mandatory rights and protections that apply.